Refund Policy

Your satisfaction is important to us. That’s why we offer a 90-day money-back guarantee on all orders placed through tryretinew.com.

1. ELIGIBILITY

You may request a full refund within 90 days of receiving your order, for any reason. We do not require the product to be returned.

2. HOW TO REQUEST A REFUND

You can request a refund by this method:

• Email: hello@tryretinew.com (include your order number and email)

Once approved, refunds will be processed back to your original payment method via Stripe or PayPal. It may take 5–10 business days depending on your financial institution.

3. CONDITIONS

• This policy only applies to purchases made through tryretinew.com
• Refunds are not issued for repeated requests deemed abusive
• Shipping fees (if any) are non-refundable

4. LEGAL RIGHTS

This policy is offered in addition to any consumer protection rights you may have under state or federal law.

If you have any questions, reach out to hello@tryretinew.com